**Terms and Conditions**
Welcome to the Kamapulya Bottega Artigiana website. By accessing and using this website, you agree to comply with and be bound by the following terms and conditions. If you disagree with any part of these terms and conditions, please do not use our website.
**1. General**
This website is operated by Kamapulya Bottega Artigiana, located at 14 Via Alessandro Volta, Florence, Tuscany, 50122, Italy. These terms and conditions govern your use of our website and the purchase of any products or services from Kamapulya Bottega Artigiana.
**2. Products and Services**
Kamapulya Bottega Artigiana offers handmade ceramics, artisanal home decor, unique gifts, pottery workshops, and custom orders. We make every effort to display the products and services accurately on our website. However, due to the handmade nature of our products, slight variations in color, size, and design may occur. We reserve the right to modify or discontinue any product or service at any time without prior notice.
**3. Orders and Payment**
All orders are subject to acceptance and availability. Once you place an order, you will receive an order confirmation. This confirmation does not constitute acceptance of your order. We reserve the right to refuse or cancel any order for any reason, including but not limited to product unavailability, errors in pricing or product information, or suspicion of fraudulent activity. Payment must be received in full before an order is processed and shipped.
**4. Shipping and Delivery**
We ship our products internationally. Shipping costs and delivery times may vary depending on your location. Kamapulya Bottega Artigiana is not responsible for any customs duties, taxes, or other fees associated with international shipments. Risk of loss or damage to the products passes to you upon delivery.
**5. Returns and Exchanges**
We want you to be completely satisfied with your purchase. If you are not satisfied with your order, you may return it within 14 days of receipt for a refund or exchange. Products must be returned in their original condition and packaging. Customers are responsible for return shipping costs. Custom orders are not eligible for return or exchange unless they are defective or damaged.
**6. Intellectual Property**
All content on this website, including but not limited to text, images, logos, and designs, is the intellectual property of Kamapulya Bottega Artigiana and is protected by copyright law. You may not reproduce, distribute, or modify any content from this website without our prior written consent.
**7. Limitation of Liability**
Kamapulya Bottega Artigiana is not liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of this website or the purchase of any products or services. Our liability is limited to the purchase price of the products or services in question.
**8. Governing Law**
These terms and conditions are governed by and construed in accordance with the laws of Italy. Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Florence, Italy.
**9. Changes to Terms and Conditions**
Kamapulya Bottega Artigiana reserves the right to modify these terms and conditions at any time without prior notice. Your continued use of this website after any changes constitutes acceptance of the revised terms and conditions.
**10. Contact Information**
If you have any questions or concerns about these terms and conditions, please contact us at Kamapulya Bottega Artigiana, 14 Via Alessandro Volta, Florence, Tuscany, 50122, Italy.